BIOBLISS makes anti-wrinkle patches that use natural ingredients and micro-current technology, in case you missed my work. Yes, I just asked Chris to write a testimonial for me– pretty sweet, huh? Also, check out how young Susan Sarandon looks– yep, she’s a BIOBLISS devotee.
If you sell products of any kind, you can ask for feedback on them. If you use an online platform to sell, like Etsy or Ebay, they have built in rating systems which help build your credibility and trust. Look at this example I found while scouring for tropical decor for my latest project:
Would you trust this lady and buy from her? Of course you would! You see her smiling face on her page– and all those glowing ratings from satisfied customers. If you sell on your own website, make a page where people can leave reviews of your products or services (like this one I have: Virtually Capable Testimonials)
Comment Cards/Review Sites
If you have a restaurant, bar or other type of local service business, be sure that you ask your customers to leave reviews on Google, Yelp, CitySearch, Yahoo! Local, MerchantCircle, FourSquare or Angie’s List. You can even offer a discount for writing a review, just don’t try to influence whether it is good or bad– it needs to be authentic. (Of course it will be good, right?) Some people fear doing this because they are worried that someone could say something bad. If that happens, address it promptly, thanking them for bringing your attention to the problem.
Another thing that restaurants and bars have is comment cards– no harm in scanning them and posting them online. (But block out the customer’s name unless you have their permission to post it.)
Of course, no matter what type of business you have– be sure to monitor your brand all the time online. You should set up Google Alerts and use Mention.com for this. Thank people for testimonials about your business, good or bad– and strive to do better when that is needed!